Privacy Policy

Last Updated: 01-01-2025

1. Introduction

  • X Furniture (“we,” “us,” or “our”) is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner.

  • This Privacy Policy explains how we collect, use, and protect your personal information when you use our website, https://www.xfurniture.co.za/ (“Website”).

2. Information We Collect

  • We may collect the following types of personal information from you:

    • Name, contact details, and email address when you fill out forms or register on our Website.

    • Payment and billing information for order processing.

    • Browsing behaviour, IP address, and device details through cookies and analytics tools.

3. How We Use Your Information

  • To process and fulfill your orders, including delivery and customer support.

  • To communicate with you about your orders, inquiries, and updates.

  • To improve our Website, products, and services through analytics and feedback.

  • To comply with legal obligations or enforce our Terms and Conditions.

4. Sharing of Your Information

  • We may share your personal information with:

    • Service providers who assist us in operating the Website, processing payments, or delivering products.

    • Legal authorities if required by law or to protect our rights and property.

    • Third-party marketing platforms, but only with your consent.

5. Cookies and Tracking Technologies

  • Our Website uses cookies to enhance your browsing experience and gather data about Website usage.

  • You can manage or disable cookies in your browser settings; however, some features of the Website may not function correctly without cookies.

6. Data Security

  • We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, or disclosure.

  • Despite these measures, no data transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

  • You have the right to:

    • Access your personal information and request a copy.

    • Correct or update your personal information.

    • Request the deletion of your personal information, subject to legal obligations.

    • Withdraw consent for data processing where applicable.

  • To exercise these rights, please contact us at hello@xfurniture.co.za.

8. Retention of Information

  • We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy or comply with legal obligations.

9. Third-Party Links

  • Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of such websites and encourage you to review their privacy policies.

10. Changes to This Privacy Policy

  • We may update this Privacy Policy from time to time. Changes will be effective upon posting to the Website.

  • We recommend reviewing this policy periodically to stay informed about how we protect your information.

11. Contact Information For any questions or concerns about this Privacy Policy, please contact us at: